Returns and Refunds

We want you to be 100% happy with your purchase, which is why we offer a no quibble returns policy.  If you are not happy with your purchase in any way please contact us to let us know that you wish to return your order.

Returns Policy

1. The item/s must be packed in its original branded box with all branded promotional materials intact including inner packaging and labels.
2. The goods must be returned in the same condition as they were when despatched.
3. Please ensure that you package the item securely so that it will reach us without sustaining any damage. In most cases you should be able to re-use the external packaging we used to send your order.
4. We recommend that you use a trackable/insured method of returning the parcel to us.
5. Before returning items, please contact us for return authorisation and the returns shipping address within 7 days from the day after which you receive your order. Goods must be returned within 7 days of us providing this information. 
6. When returning goods, please included the following information: Your name, address and telephone number. Your order number and return authorisation number. List of items returned and reason for returning.
7. Once received and checked, the sale price will be refunded immediately via the method you paid.
8. Please note that customers wishing to return non-faulty items for exchange or refund must do so at their own cost. The original post and packing costs will also not be refunded under these circumstances.
9. In the unlikely event your item is faulty please contact us immediately. In these circumstances, on receipt of the parcel we will refund the original post and packing costs and the return postage.

Cancellation Period

1. Cabbage Patch Corner abides by the Distance Selling Regulations 2000, which gives you the unconditional right to cancel your order. If you wish to cancel your order, please contact us. This notification must be received within 7 days from the day after which you received your order.
2. If written notice of cancellation is received prior to your order being despatched, you will be refunded in full via the method you paid.
3. If you have already received your order, all goods must be returned to us if you wish to cancel your order under the Distance Selling Regulations. Once received and checked, the sale price will be refunded immediately via the method you paid.
4. Please note that unless an item is faulty, customers will be responsible for the cost of return postage.
5. Once we have provided you with return authorisation please adhere to our returns policy.

Under the Distance Selling Regulations, consumers are under a statutory duty throughout the period of cancellation to retain possession of the goods and take reasonable care of them. Consumers must also take reasonable care to ensure that goods are returned to the seller and that they are not damaged in transit.